FAQ

Welcome / FAQ

COVID-19 MEASURES 🦠

What measures related to Covid-19 have been taken in your venues ? βœ‹

How can I be sure that your buildings meet health standards? βœ…

RESERVATION & BILLING 🧾

What are your general conditions of sale? πŸ“‘

Why using the Comet Booking platform directly rather than contacting us? πŸ’»

How do I create my customer account on Comet Booking ? πŸ‘€

What are the different payment methods accepted on Comet Booking? πŸ’Έ

CSR 🌳

What is Comet's CSR approach ? πŸ“£

THE WELLNESS πŸ™Œ

What is Wellness at Comet ? πŸ€”

How can I benefit from my 15-minute Wellness "discovery session" ? 🎁

How to create a tailor-made session ? πŸ“

Who are the Wellness Officers ? πŸ§˜β€β™€πŸ§˜β€β™‚

THE RESTORATION 🍽

What is included in the restoration of the turnkey offer ? πŸ₯•

Where am I going to have lunch ? πŸ‘€

I am allergic to this or that product: what to do? πŸ™…β€β™‚

Are your products fresh ? 🌱

OUR VENUES 🏠

What are the hours of a study day ? Can I extend it ? ⏰

What are the opening hours of the premises ? πŸšͺ

What if I encounter a technical problem in my room ? πŸ”§

Where can I find a hotel near my meeting venue ? 🏨

Are your places accessible for people with reduced mobility ? πŸ‘

If I want to have a package delivered before my event, how does it work ? πŸ“¦

Do you have storage space to retrieve my material later ? πŸ›

Are animals accepted in our venues ? 🐾

I forgot something during my seminar, how can I find it ? πŸ•΅β€β™‚

FACILITATION πŸ’‘

Can my team be accompanied during my seminar ? πŸš€

COCKTAILS & EVENINGS πŸ₯‚

Is it possible to organize an evening at Comet ? πŸ•Ί

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